Cancellation policy

Our ADHD Parent Evidence Packs are one-off digital purchases, with no subscription or recurring charges.

You can request a refund within 30 days of receiving access, including after downloading. Email support@neuroinsighthealth.com with your order number or purchase email address.

See our Refund Policy for full details. This voluntary promise does not limit your statutory cancellation or consumer rights.

You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.
Try before you buy
When you purchase a try before you buy item, we authorize your payment method before fulfilling the order. You will have a certain amount of time to decide if you want to keep the item. Once the time period has passed, if you have not returned the item, we will charge your payment method for the full amount.